The Customer Value Journey outlines the 8 stages of this transformation...
...but how do all the stops of that journey fit together?...
... & how do you know where your customer could use better directions?
Calculate your Customer Adventure Score & discover the strongest points of your customer’s experience, as well as where you might need to fill in some gaps along each step of the Value Journey.
Learn ALL 8 stages of the Customer Value Journey so you discover exactly how to attract & convert customers.
Assess your current approach so you can see exactly what's working in your current journey and where your customers could use better directions.
Pinpoint what areas to focus on so you can build a marketing strategy that keeps customers coming back.