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How Not To Educate Your Customers Online

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As you know, you can increase your leads and sales significantly with targeted online marketing.

If you are new to the industry, you want to make sure to avoid these common mistakes people make to educate their audience.

Read on to learn the best ways you can educate your customers online.

Do Not Try to Do It All Yourself

Unless you are tech-savvy, love to figure things out, and are willing to make a lot of mistakes along the road, find a service that will manage the task for you.

For example, Infusionsoft offers email marketing solutions and more that will help you figure out your customer’s behaviors. Don’t struggle trying to figure out which email templates work and which ones don’t.

This trial and error could cost you a lot of money in the long term.

Because you want to educate your customer about your service, product, and offering, it’s important to meet them where they are. Because Infusionsoft helps 24,000 small business owners, they have a lot of data and experience.

You can jump on board with their best practices and hit the ground running.

Do Not Treat Every Customer the Same

People are different. When you are educating your customers, you have to be able to adapt your marketing solutions to fit their desires.

Infusionsoft uses a lifestyle marketing model that attracts customers who are interested in buying. When a customer enters your database when they either subscribe to your newsletter or contact your page, you need to identify what they are interested in and group them with similar prospects.

Do Not Do Everything Manually

Because your time is valuable, you need to automate as many tasks as possible.

Organizing your contacts will help you design a pipeline so you can educator your customers efficiently. You can determine what they want to know and feed them that information through email thus increasing the likelihood they convert.

This pipeline should be as automated as possible to save you hours of time. Services like Infusionsoft can manage this for you with their CRM software.

As you educate your customers online and through email, find some support to make the task easier. Services are available to automate the process and keep things running smoothly. Contact us with any questions.

Recommended Reading: 5 Ways to Recognize the Needs of Online Customers

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Filed Under: Responsive Web Development January 1, 2015

About Nick Ciriello

Nick Ciriello is the Founder of Cirius Marketing. By coupling care and innovative technology together, he provides cutting edge content, strategy, and marketing solutions that deliver the results small businesses desperately need to stay ahead of the curve. Connect with him on Facebook or on LinkedIn.

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